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What does the Car Services Privacy Policy cover?

This privacy policy outlines the practices of Car Services and its subsidiaries, divisions, affiliates, brands, and other related companies that link to this Privacy Policy Car Services regarding information collected:

When you call, e-mail, or otherwise communicate with Car Services
On portions of other websites hosted or sponsored by Car Services
By visiting the Sites, the Stores or otherwise interacting with Car Services , you are accepting the practices described in this Privacy Policy. We suggest you review this Privacy Policy periodically, as it may be updated from time to time. This Privacy Policy was last revised on 4 Sept, 2024.

What information does Car Services collect?

Information You Give Us.

Car Services may collect any information (such as first and last name, address, e-mail address, telephone number, and age or age range) that you provide when you interact with us. Some examples are when you:

Sign up for email updates from us.
Participate in a contest, sweepstakes, or other promotions.
Participate in a game or other promotion on the Sites, at one of our retail partner’s websites, or at the Stores.
Fill out a survey or questionnaire.
Engage with Car Services content through third-party social networking sites.
Contact a Car Services customer service or sales representative.
Sign up for access to in-store WiFi at the Stores.
Automatic Information Collection

Each time you visit the Sites or the Stores, we may automatically collect certain types of information. Some examples of automatic information we may collect are as follows:

We may record your internet service provider’s address, your internet protocol or IP address, the web page from which you came, your web browser software, and the type of handheld or mobile device used to link to the web page.
We may use web beacons, match scripts, pixel tags, or similar technologies that allow us to know if a particular web page was visited, an e-mail opened, links in the email utilized, or if the advertisements on the Sites or other sites were effective. In some instances, these technologies may allow us to match activities with particular users.
Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt out of tracking by websites and online services. At present, the World Wide Web Consortium (W3C) has not yet established universal standards for recognizable DNT signals and therefore, Car Services and the Sites do not recognize DNT.

How does Car Services use and share personal information?

Using Your Personal Information

Your personal information is used by Car Services and others to enhance your online and in-store experience, respond to your requests, improve our customer service, tailor offerings and advertisements to you, and communicate with you about products, services, special offerings, and events or programs offered by our retail that may be of interest to you.

 

Car Services may also use this information to analyse and manage its businesses. Aggregate or combined data is collected from online and offline facilities and may be used to enhance the ability of Car Services to communicate with you and to support internal business processes, marketing, authentication, customer service, fraud prevention, and public safety and legal functions.

Sharing Your Personal Information

With Third Parties: Car Services may share your personal information with third parties, including as set forth below.

With Other Parts of our Business and our Business Partners: Personal information collected by any part or department of Car Services will be used in accordance with this Privacy Policy and may be shared with other parts or departments of Car Services and with our business partners, including third parties, for use in accordance with this Privacy Policy.

With our Service Providers: Car Services may share your personal information with service providers.

How is my personal information protected?

Car Services uses industry-standard security techniques designed to protect against the loss, misuse or alteration of information collected from you. When you transmit personally identifiable data to the Sites, that information is stored on servers that the Sites have attempted to secure from unauthorized access or intrusion. Car Services cannot be and is not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal measures.

“Phishing” is a scam designed to steal your personal information. If you receive an e-mail that looks like it might be from Car Services asking for your personal information, do not respond Car Services

not request your password, user name, credit card information, or other personal information through e-mail.

What are my choices regarding communications from Car Services?

From time to time you may receive communications including mailings, telephone calls, or e-mails from Car Services with information on products or services, special promotions, upcoming events, or other offers from Car Services or its retail partners. You may opt out of receiving e-mail communications by clicking the “Unsubscribe” link at the bottom of the e-mail received. It may take us up to 10 days to complete this process, as permitted by law. You may opt out of receiving mailings or telephone calls by contacting us at Contact@carservices.co.in or by calling +91 7835004600 and asking for a customer service representative who will instruct you on how you may opt out of receiving such communications. Please note that if you request that your name be removed from a Car Services mailing list, your name will be removed from all of the mailing lists maintained by Car Services. In addition, your personal information may be retained in the database for recordkeeping purposes and for internal research and analysis.